Terms & Conditions

BrownBerry Zen Terms and Conditions

This website is operated by BrownBerry Zen. These Terms and Conditions ("Terms") outline the legal agreement between you ("User" or "Vendor") and BrownBerry Zen ("Company," "we," or "us") regarding your use of our Dropshipping platform and services. By accessing or using BrownBerry Zen, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you disagree with these Terms, please refrain from using our platform.

Account Registration

1.1 User Account: To access certain features of BrownBerry Zen, you must register and create a user account. You must provide accurate, complete, and current information during registration. You are solely responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.


1.2 Vendor Account: To become a vendor on BrownBerry Zen, you must apply and be approved by our team. Vendor applications will be evaluated based on various criteria, including but not limited to product quality, fulfillment capabilities, and adherence to our policies.


Dropshipping Services

2.1 Platform Usage: BrownBerry Zen provides a platform that enables vendors to offer their products for sale to users. As a vendor, you agree to list and describe your products accurately, ensure inventory availability and process orders promptly. As a user, you agree to provide accurate shipping information and comply with our platform's policies.

2.2 Product Fulfillment: Vendors are responsible for order fulfillment, including packaging, shipping, and handling returns or exchanges. Vendors must provide tracking information for each order to ensure transparency and customer satisfaction.

2.3 Product Quality: Vendors are responsible for the quality, safety, and legality of the products they offer on BrownBerry Zen. Users may provide feedback or report any issues regarding product quality or non-compliance with applicable laws.

Payments and Fees

3.1 Vendor Fees: Vendors agree to pay the fees associated with using BrownBerry Zen's platform and services. These fees may include listing, transaction, subscription, or any other fees specified by the Company. Fee structures and payment methods will be communicated separately.

3.2 Payment Processing: BrownBerry Zen may provide payment processing services to facilitate transactions between users and vendors. Users agree to pay for the products they purchase, and vendors agree to receive payments through our designated payment gateway. The processing of payments is subject to the terms and conditions of the payment service provider.

Intellectual Property

4.1 Company Rights: BrownBerry Zen retains all ownership rights, including intellectual property rights, to its platform, software, designs, logos, trademarks, and any other materials related to the Company. Users and vendors may not use, copy, modify, or distribute these materials without our prior written consent.

4.2 User and Vendor Content: By using BrownBerry Zen, you grant the Company a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute any content you submit to the platform. This includes product listings, reviews, comments, or any other information you provide.

Privacy and Data Protection

5.1 Privacy Policy: Our Privacy Policy explains how we collect, use, and protect your personal information when you use BrownBerry Zen. By using our platform, you acknowledge and consent to the practices described in our Privacy Policy.


6.1 Account Termination: BrownBerry Zen reserves the right to terminate or suspend user or vendor accounts without prior notice if they violate these Terms or engage in any illegal, fraudulent, or harmful activities.

6.2 Effects of Termination: Upon termination, users and vendors will lose access to their accounts and any associated data. Any outstanding obligations, including payment obligations, will continue to apply after termination.


7.1 Changes to the Terms: BrownBerry Zen may update or modify these Terms anytime. We will notify users and vendors of any material changes through our platform or email. Continued use of our platform after such modifications constitutes acceptance of the updated Terms.

Governing Law and Dispute Resolution

8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the state of Ohio, USA without regard to its conflict of law principles.

8.2 Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through negotiation or, if necessary, through binding arbitration in accordance with the rules of American Arbitration Association. Each party shall bear its own costs and expenses related to such disputes.

General Provisions

9.1 Entire Agreement: These Terms constitute the entire agreement between users, vendors, and BrownBerry Zen and supersede any prior agreements or understandings.

9.2 Severability: If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

9.3 Waiver: The failure of BrownBerry Zen to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

By using BrownBerry Zen, you acknowledge and agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us at support@brownberryzen.com